Privacy Policy
Last updated: 5 December 2025
AusPunter ("we", "us", "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.
1. Information We Collect
1.1 Information You Provide
We may collect the following personal information that you provide directly to us:
- Account registration details (name, email address, password)
- Profile information you choose to add
- Communications you send to us (support enquiries, feedback)
- Payment information (processed securely by third-party payment processors)
- Preferences and settings you configure within the Service
1.2 Information Collected Automatically
When you access our Service, we automatically collect certain information, including:
- Device information (device type, operating system, browser type)
- Log data (IP address, access times, pages viewed, referring URL)
- Usage data (features used, interactions with the Service)
- Location data (general geographic location based on IP address)
- Cookies and similar tracking technologies (see Section 6)
1.3 Information from Third Parties
We may receive information about you from third parties, including:
- Social media platforms (if you choose to link your account)
- Analytics providers
- Advertising partners
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide, maintain, and improve our Service
- To create and manage your account
- To process transactions and send related information
- To send you technical notices, updates, security alerts, and support messages
- To respond to your comments, questions, and customer service requests
- To communicate with you about products, services, offers, and events (with your consent where required)
- To monitor and analyse trends, usage, and activities
- To detect, investigate, and prevent fraudulent transactions and other illegal activities
- To personalise and improve your experience
- To display advertisements (for free tier users)
- To comply with legal obligations
3. How We Share Your Information
We may share your personal information in the following circumstances:
- Service Providers: With third-party vendors, consultants, and service providers who perform services on our behalf (hosting, analytics, payment processing, customer support)
- Advertising Partners: With advertising networks to display relevant advertisements (for free tier users). This may include sharing device identifiers and usage data
- Legal Requirements: If required by law, regulation, legal process, or governmental request
- Protection of Rights: To protect the rights, property, and safety of AusPunter, our users, or others
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
- With Your Consent: In any other circumstances where you have provided consent
We do not sell your personal information to third parties.
4. Data Retention
We retain your personal information for as long as necessary to:
- Provide you with the Service
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When you delete your account, we will delete or anonymise your personal information within 30 days, unless we are required to retain it for legal purposes.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure data storage practices
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your use of our Service. These include:
- Essential Cookies: Necessary for the Service to function properly
- Analytics Cookies: Help us understand how visitors interact with our Service
- Advertising Cookies: Used to deliver relevant advertisements (free tier only)
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Service.
7. Your Rights
Under the Privacy Act 1988 and Australian Privacy Principles, you have the following rights:
- Access: You can request access to the personal information we hold about you
- Correction: You can request that we correct any inaccurate or incomplete personal information
- Deletion: You can request that we delete your personal information (subject to legal requirements)
- Opt-out: You can opt out of receiving marketing communications at any time
- Complaint: You have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the APPs
To exercise these rights, please contact us using the details provided below.
8. Third-Party Links
Our Service may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.
9. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.
10. International Data Transfers
Your personal information may be transferred to, and processed in, countries other than Australia. These countries may have data protection laws that are different from the laws of Australia. We will take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us:
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner: